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This privacy statement was last updated on September 12, 2025, and applies to all users of our website and services.

In this privacy statement, we explain what we do with the data we obtain about you via https://trench-crusade-staging.server3.hurjahosting.fi. We recommend you carefully read this statement. In our processing, we comply with the requirements of global privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your rights regarding your personal data.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period 1.1 Compiling and analyzing statistics for website improvement. For this purpose, we use the following data:

  • Geolocation data
  • IP Address
  • Browser and device characteristics
  • Website usage patterns The basis on which we may process these data is:
  • You have given consent for this purpose in our consent banner. Retention period:
  • Factory Fortress Inc. retains personal data for as long as necessary to fulfill the purpose of processing. Due to obligations under the Accounting Act or other applicable law, data may have to be retained for a longer period.

1.2 To support services or products that a customer wants to buy or has purchased. For this purpose, we use the following data:

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A Phone number
  • Payment information The basis on which we may process these data is:
  • The processing is necessary for the performance of a contract to which you are a party. Retention period:
  • Factory Fortress Inc. retains personal data for as long as necessary to fulfill the purpose of processing. Due to obligations under the Accounting Act or other applicable law, data may have to be retained for a longer period.

2. What if you don’t provide us with your personal information? If you don’t provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.

3. Sharing with other parties 

We share your personal data with various third parties to provide our services, process transactions, and run our website. We only share the information necessary for them to perform their specific function. These parties include:

  • Payment Processors: To securely process your payments when you make a purchase (e.g., Stripe).
  • Shipping and Fulfillment Partners: To manufacture, package, and ship your products to you (e.g., Shop3D.io in the UK and Archon Studio in Poland).
  • Email and Marketing Platforms: To communicate with you, such as sending order confirmations or marketing newsletters if you have consented (e.g., Mailchimp).
  • Hosting Providers: To host our website and its data.
  • Analytics and Advertising Partners: To help us understand how users interact with our website. For detailed information about these partners and the cookies they use, please see our Cookie Policy.

Our company is based in the United States. When you provide your information to us, it is processed in the United States.

To fulfill your order, we transfer your personal information to our fulfillment partners located in other countries, including the United Kingdom and Poland (European Union). We ensure these transfers are lawful and that your data remains protected to the high standards required by laws like the GDPR.

4. Cookies Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.

5. Disclosure practices We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety. If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

6. How we respond to Do Not Track signals & Global Privacy Control Our website does not respond to and does not support the Do Not Track (DNT) header request field.

7. Security We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

8. Third-party websites This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

9. Amendments to this privacy statement We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

10. Your Privacy Rights You may have certain rights regarding your personal data depending on your location. To exercise any of your rights, please contact us using the details at the end of this policy. We shall provide information on action taken on a request without undue delay. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

10.1 Rights for Residents of the European Economic Area (EEA), UK, and Switzerland If you are a resident of the EEA, UK, or Switzerland, you have the following rights under the GDPR:

  • Right to Know, Access, Rectification, Withdraw Consent, Data Portability, and Objection as detailed in the original EU policy.

10.2 Rights for Residents of Certain U.S. States This section applies to residents of California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia.

  • Right to Know and Access, Right to Delete, Right to Correct, Right to Opt-Out of Sale or Sharing, and Right to Non-Discrimination as detailed in the original US policy.

10.3 Rights for Residents of Australia If you are a resident of Australia, you have rights under the Australian Privacy Act 1988. As our policy is to provide a high standard of privacy protection to all users, you may exercise all the rights afforded to EEA residents under section 10.1. Specifically, you have the right to:

  • Request access to the personal information we hold about you.
  • Request the correction or deletion of your personal information if it is incorrect, out-of-date, or no longer relevant for the purpose for which we hold it.

10.4 Specific Disclosures for California Residents

  • Sale and Sharing of Personal Information: We have not sold or shared consumers’ personal information in the preceding 12 months.
  • Disclosure for a Business Purpose: We have not disclosed consumers’ personal information for a business purpose in the preceding 12 months.

10.5 Rights for Residents of Brazil If you are a resident of Brazil, you have the following rights under the Lei Geral de Proteção de Dados (LGPD):

  • Confirmation: The right to obtain confirmation of the existence of processing of your personal data.
  • Access: The right to access your personal data.
  • Correction: The right to correct incomplete, inaccurate, or outdated data.
  • Anonymization, Blocking, or Deletion: The right to request the anonymization, blocking, or deletion of unnecessary or excessive data or data processed in noncompliance with the LGPD.
  • Data Portability: The right to the portability of your data to another service or product provider.
  • Deletion: The right to have your personal data deleted, where applicable.
  • Information about Sharing: The right to information about the public and private entities with which we have shared your data.
  • Information on Consent: The right to information about the possibility of not providing consent and on the consequences of the denial.

11.5 Rights for Residents of Canada If you are a resident of Canada, you have the following rights under the Personal Information Protection and Electronic Documents Act (PIPEDA):

  • Access: You have the right to request access to your personal information.
  • Correction and Notification: You may request the correction of your data if it is incorrect or no longer relevant. Where appropriate, the amended information shall be transmitted to any third parties who have access to the information in question.
  • Withdraw Consent: You have the right to withdraw your consent to our processing of your information at any time, subject to legal or contractual restrictions and reasonable notice. We will inform you of the implications of such a withdrawal.
  • Accessibility: If you have a sensory disability, you have the right to request access to your personal information in an alternative format, if a version of the information already exists in that format or if its conversion is reasonable and necessary for you to exercise your rights.
  • Challenge Compliance: You have the right to address a challenge concerning our compliance with PIPEDA to our organization’s designated contact person.

11. Submitting a Complaint If you are not satisfied with the way in which we handle the processing of your personal data, you have the right to submit a complaint. Residents of the EEA, UK, or Switzerland have the right to submit a complaint to their local Data Protection Authority. Residents of the UK may direct complaints to the Information Commissioner’s Office (ICO. )  Australian residents may direct complaints to the Office of the Australian Information Commissioner (OAIC). Brazilian residents may direct complaints to the National Data Protection Authority (Autoridade Nacional de Proteção de Dados – ANPD). If an issue is not resolved to your satisfaction, Canadian residents have the right to submit a complaint to the Office of the Privacy Commissioner of Canada (OPC). South African residents may direct complaints to the Information Regulator South Africa.

12. Children’s Privacy Our website is not designed to attract children, and it is not our intent to knowingly collect personal data from children under the age of 16. In the U.S., we comply with the Children’s Online Privacy Protection Act (COPPA), which applies to children under 13. We therefore request that children under the applicable age of consent in their country of residence do not submit any personal data to us.

13. Contact details Factory Fortress Inc. 3111 Ginger Avenue Apt C Costa Mesa, CA 92626 United States Website: https://trench-crusade-staging.server3.hurjahosting.fi  Email: contact@trenchcrusade.com

The contact details above serve as the designated point of contact for our organization’s privacy policies and practices, and to whom complaints or inquiries can be forwarded.